Website Privacy Policy

Florida Healthcare System is sensitive to protecting the privacy of our website visitors. The purpose of this Privacy Statement is to let you know how Florida Healthcare System handles information received from you through this website, as well as inform you of the risks involved when you communicate or provide information by way of the Internet. Keep in mind that changes are periodically made to this Privacy Statement without notice, and it is your responsibility to review the Statement when you use this website. By continuing to use this site, you consent to any changes to our policy or terms of use.

During your visit to Florida Healthcare System's website, remember that the medical and health information presented here is intended to be general in nature and should not be viewed as a substitute for professional advice. Please consult with a healthcare professional for all matters relating to personal medical and health care issues.

Health and Medical Information

Certain health and medical information about you is protected under the Health Insurance Portability and Accountability Act (“HIPAA”) and applicable state law. This information may be provided by you online or offline or may be collected by us through other methods such as through a healthcare provider. Florida Healthcare System protects covered health and medical information as required by HIPAA and applicable state law. Similarly, Florida Healthcare System may use covered health and medical information as permitted by HIPAA and applicable state law.

Security/Confidentiality

No transmission of data over the Internet or any wireless network can be guaranteed to be 100 percent secure. Florida Healthcare System will, however, use a number of physical security methods (such as locks and alarm systems); electronic security methods (passwords and encryption methods); and procedural methods (rules regarding the handling and use of information) to protect the security and integrity of information submitted through this website.

Information Collection and Storage

Personally Identifiable Information

Florida Healthcare System does not collect information that personally identifies you unless you choose to provide it to Florida Healthcare System (for example, Web pages that allow you to register for a webinar, complete an online application, or send an email message). The personal information you submit is shared only with those people at Florida Healthcare System who need this information to respond to your question or request, and as otherwise permitted by law to allow Florida Healthcare System to operate our business or comply with applicable laws.

As used in this Privacy Statement, personal information does not include information protected under HIPAA or applicable state laws, which is protected as described in the section “Health and Medical Information” above.

Non-Personally Identifiable Information

Florida Healthcare System collects information that does not personally identify you for various purposes (for example, website usage, traffic patterns, site performance, and related statistics based on your visits to our website).

Florida Healthcare System collects some of this information using persistent “cookies” to recognize a repeat visitor and gather general information about how the site is viewed. Florida Healthcare System also collects and logs the IP address of each visitor to gather aggregate data on visitors to our site. Keep in mind that neither cookies nor IP addresses are used to collect any personal information from you.

Third-Party Tracking and Marketing

Florida Healthcare System uses third-party tracking technologies, including Facebook Pixel, Meta Pixel, and Google Analytics, to collect data on website usage and improve our marketing efforts. These tools help us understand how visitors interact with our website and enable us to deliver targeted advertising across various digital platforms. Information collected through these tracking tools may include IP addresses, device information, browsing activity, and interactions with our website.

You can manage your cookie preferences or opt out of certain tracking by adjusting your browser settings or using tools provided by Facebook, Meta, and Google.

Email

Most email does not provide a completely secure and confidential means of communication. It is possible that your email could be viewed inappropriately by another Internet user. If you choose to provide us with your email, any misaddressing may result in others intercepting, altering, forwarding, or using the information without authorization. If you wish to keep your information completely private, you should not use email.

At times, a representative from Florida Healthcare System's website may wish to deliver information to you via email. In addition, Florida Healthcare System's Marketing and Communications Department may occasionally distribute news and announcements via email. Please note, Florida Healthcare System does not sell, trade, or otherwise share our email lists with others. You may remove your name from any list you have registered for using our website’s established method.

If you receive email at work, your employer may have the right to save and read your email; similarly, your Internet service provider may have the right to save and read your email. If you share your email account, others may view your emails. Email can be used unknowingly to spread computer viruses.

SMS & Text Messaging

By providing your mobile number and opting in to receive text messages from Florida Healthcare System, you consent to receive SMS communications related to your care, appointments, billing, or practice updates.

These messages may include:

- Appointment reminders

- Important updates about your provider or services

- Billing and payment notifications

- Requests for feedback or patient satisfaction surveys

Message frequency may vary depending on your interaction with the practice. Standard message and data rates may apply based on your mobile carrier plan. You can opt out of SMS messages at any time by replying STOP to any text message you receive. Reply HELP for more information.

We do not share or sell your mobile number or SMS opt-in status with third parties for marketing purposes. Your number is used strictly for communications related to your healthcare and our services.

All patient information communicated via SMS is handled in accordance with HIPAA guidelines to protect your privacy. However, please note that SMS is not a secure form of communication and may be intercepted or accessed by third parties. For sensitive information, we recommend contacting us by phone or through our secure patient portal.

Legal Name: Florida Behavioral Center Inc

dba Florida Healthcare System

Links to Other Websites

Florida Healthcare System's website contains links to other websites that are not managed or controlled by Florida Healthcare System. These links are provided for your convenience only. Florida Healthcare System does not review, endorse, or take responsibility for the content of these other websites. Florida Healthcare System bears no responsibility for the content in any linked websites—whether Florida Healthcare System provides a link or a third party links to Florida Healthcare System's website. If you decide to access any of the third-party sites linked from Florida Healthcare System's website, you do this entirely at your own risk. It is up to you to take precautions to ensure that the third party you link to is free of computer viruses, worms, trojan horses, and other items of a destructive nature. If you choose to access such sites, you are subject to the privacy policies of those sites.

Information from Children

Florida Healthcare System's website is not intended to attract or collect information from children under the age of 13, unless they receive verifiable parental consent. If you think Florida Healthcare System has collected personal information from a child under the age of 13 through this website, please contact Florida Healthcare System immediately.

Printing or Downloading Information

Unless otherwise stated, you may print or download information from Florida Healthcare System's website for personal, noncommercial use only. You must, however, identify the source of the material and include a statement that the materials are protected by copyright law.